No middlemen, no hidden fees. Here is exactly how buying a 24Hflower vending machine works — payment terms, shipping options, customs documents and delivery timelines, all in one place.
Tell us your city, venue type and expected daily foot traffic. We recommend the right machine model and slot configuration — free of charge, no commitment.
Same day responseYou receive a full quotation: machine price, spare-parts kit, shipping estimate and landed-cost reference for your market. We also review your site photos and advise on power, placement and foot traffic.
Within 24 hoursOnce the offer is confirmed, we issue a Proforma Invoice (PI). Production starts after we receive the deposit — typically 30% by T/T, with the balance due before shipment.
Payment to production start: 1–3 daysYour machine is assembled, fitted with the agreed payment system and screen, then passes a 72-hour live flower bouquet test before packing. You receive photos and a test video before we ship.
20–30 days standard · 35–45 days OEMWe book the vessel (or air freight for urgent orders), issue the full document set, and support remote installation with your local team over video call. Machines arrive pre-configured and network-ready.
Sea freight: 15–40 days depending on destination30% deposit + 70% before shipment
For orders above $50,000
Trade Assurance / escrow on request
Prices are quoted in USD. Bank charges outside China are borne by the buyer. Invoice and contract issued by the factory entity — no agent markups.
| Trade term | Machine price includes | Sea freight | Import customs & duties | Best for |
|---|---|---|---|---|
| EXW Guangzhou | Ex-factory price only | Buyer | Buyer | Buyers with their own freight forwarder in China |
| FOB Shenzhen | Ex-factory + export clearance + delivery to port | Buyer | Buyer | Most experienced importers |
| CIF | FOB + ocean freight to your port | Seller | Buyer | First-time importers who have a customs broker |
| DDP | CIF + import clearance + duties, delivered to your door | Seller | Seller | Buyers who want a landed, ready-to-operate machine |
Not sure which term fits your market? Send us your destination port or city — we will calculate a landed-cost comparison so you can see the true total before deciding.
Machines ship by sea in a reinforced plywood case with fixed internal bracing — the same packing we use for 120+ country deliveries. You receive the full document set by email within 3 working days of vessel departure.
Factory configurations with standard slot count, payment system and branding.
Custom wrap design, screen content localization or special payment integration.
Warranty and after-warranty parts shipped by air, dispatched within 72 hours of confirmation.
Tell us your city and venue — you will have a full quotation and landed-cost estimate within 24 hours.
Or email sales@24hflower.com
Tell us your location and budget — we'll reply within 24 hours with a full quotation and a free site evaluation.